Let’s look at what are they apologizing for: “for the confusion and angst … [the policy we announced] caused”. Not for the policy itself. Right, “we’re sorry you got mad”.
And what are they going to do about it? “making changes”
As far as corporate non-apologies go, this is definitely one of them.
Not even that. More like “stop shouting and give us a few days, we’ll change some things, we promise”.